Frequently Asked Questions

Find the questions most commonly asked when building a website.

How much does it cost to build a website?

Imajiner provides custom website development tailored to your needs. An accurate quote can therefore be given only after the consultation. To see a cost estimate, you can visit the Pricing.

What do you need to prepare to build a website?

What you need to prepare at the start is the purpose of the website and your business's visual assets (such as: brand guidelines, logo, product photos, building photos, etc.).

Next, we will give you a short questionnaire and a checklist to help you gather supporting materials. You will not find it difficult, because we will actively guide you through the process of collecting the materials

How long does it take to build a website?

Generally, it takes 25-40 working days to get the website 100% complete. If you have a deadline that is tight, we can build the website in stages. Please contact us for more information.

What services do I get from Imajiner?

Imajiner will help you from planning and preparing materials through design, development, and website maintenance. Our services are optional and non-binding. Please talk with us so we can match your needs.

Who is a good fit for Imajiner's services?

Imajiner offers a solution if you want an attractive, professional website without spending your time and energy on complicated website problems. By using Imajiner's services, you can save money because you do not need to spend a lot of money tohire designers, web developers, or IT support to build your dream website.

What projects has Imajiner handled?

Imajiner has served more than 800 companies and businesses with their professional website needs. Please visit our Portfolio page to see some examples of projects we have completed.

What tools does Imajiner use to build websites?

We currently offer 2 options: WordPress and Laravel. Each has its own strengths and limitations. Please talk with us to find the best choice for your needs.

My company already has a website. Do you offer a website redesign service?

Yes. Imajiner provides website redesign services for companies and businesses that want their website to look even better. We make sure the redesign helps your website perform better and does not damage the strengths the existing site already has (for example: Google rankings).

Can I request a mock-up or a demo?

Yes. We can provide a mock-up after the consultation, once we clearly understand your needs. This way, the mock-up we prepare is on target.

What happens to my website if one day I no longer want to work with Imajiner?

Your website is your asset. If one day you want to manage the website on your own, we will not “hold your website hostage”. We will give you our best support to help with the transition. Please contact us to learn more about this process.

Is Imajiner a legal entity? Where is the office?

Imajiner is a legally registered company under the name PT Digital Citra Kreatif, with a physical office in Bogor, West Java. If you would like to meet in person, you are welcome to visit our office listed on Google Map.

If you want to save time and money, we recommend talking online via Google Meet or Zoom. Please contact us and we will help you schedule a meeting.

What are Imajiner's advantages?

1. We build your personal brand
Imajiner does more than simply build a website. We choose the fonts, colors, images, and every other kind of content that supports a professional look, so the strength of your brand comes through.

2. Headache Free
We will not confuse you with complicated technical terms such as bandwidth, RAM, JavaScript, and so on. Our job is to build you a website that performs well.

3. Advertising Free
You do not need to worry that Imajiner will use your website as advertising space. Your website will not need to display the line “website by Imajiner”.

4. We respect our customers
Imajiner will not make any changes without your permission. We also will not sell or leak our customer data.

5. Full Support
Nothing is more frustrating than a web developer you rely on suddenly disappearing. You do not need to worry about that if you choose Imajiner as your partner. We always provide full support for our customers.

I do not understand the web or IT. Will I be able to operate the website easily?

No need to worry. Imajiner will build you a website that is user friendly and can be managed without having to understand programming languages. Just focus on your business and your content, and trust Imajiner to take care of your website.

A feature on my website suddenly stopped working! What should I do?

No need to worry. Just contact us and describe the problem. Our team will help you as soon as possible.

How does payment work at Imajiner?

Payment is made by bank transfer, which we will share after you approve the project. Payment is made in 2 stages. The first stage is a deposit to confirm the project, and the second stage is after the website is finished.

I have seen others offering a lower price. How is Imajiner different?

We value your money. Imajiner always puts quality and client satisfaction first. The money you invest will be worth the results you receive.

What is the guarantee if the website I receive does not meet my expectations?

You are entitled to a 100% refund. The process is easy and unconditional.

Frequently Asked Questions

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